Photon Chip USB broken

Peter 2017-02-23 21:34:54 UTC #1

I have the usb port aborted by my Photon chip.Can I just exchange this? And is this chip the right one? https://store.particle.io/#photon

smf 2017-02-28 05:54:42 UTC #2

Hi Peter! Did the microUSB connector fracture off of the PCB? If so, we are happy to replace this free of charge. Email me at smf at lookingglassfactory.com and we can get you a new Photon.

-Shawn, Looking Glass

Peter 2017-03-01 20:14:45 UTC #3

i have sent you a E-mail with a picture from the chip